Shipping policy
Shipping Policy – JigriStitch
At JigriStitch, we aim to deliver premium custom apparel and uniforms safely and on time across India.
1. Order Processing
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All orders are processed after payment confirmation.
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Customized and bulk orders may require additional production time depending on design complexity and quantity.
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Standard production time is usually 5–15 business days.
2. Shipping Timeline
Estimated delivery timelines:
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Metro Cities: 3–5 business days
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Other Locations: 5–10 business days
Delivery timelines may vary during:
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Festivals
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High order volume periods
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Weather disruptions
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Courier delays
3. Shipping Charges
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Shipping charges may vary depending on:
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Order size
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Weight
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Delivery location
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Free shipping may be offered on selected orders or promotional campaigns.
4. Tracking Information
Once your order is shipped:
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Tracking details will be shared via Email or WhatsApp
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Customers can track shipment status directly with the courier partner
5. Delivery Attempts
Courier partners may attempt delivery multiple times. If delivery fails due to incorrect address or customer unavailability:
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Additional shipping charges may apply for re-dispatch
6. International Shipping
Currently, JigriStitch primarily ships across India. International shipping availability may vary depending on product type and location.
7. Delayed or Lost Shipments
While we work with reliable logistics partners, JigriStitch is not responsible for:
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Delays caused by courier services
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Natural disasters
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Government restrictions
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Unforeseen transit issues
However, we will assist customers in resolving shipment-related concerns whenever possible.
8. Damaged Packages
If your package arrives damaged:
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Please record an unboxing video
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Contact our support team within 48 hours of delivery
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Share photos/videos for verification
9. Contact Us
For shipping-related support:
JigriStitch Support Team
Email: support@jigristitch.com
Website: www.jigristitch.com