Terms of service

Welcome to JigriStitch. By accessing or using our website, products, or services, you agree to comply with the following Terms of Service. Please read them carefully before placing any order.

1. Overview

JigriStitch provides custom uniforms, embroidered apparel, printed merchandise, workwear, and branding solutions for businesses, teams, startups, cafés, gyms, and organizations.

By using our website, you confirm that:

  • You are at least 18 years old or using the website under supervision

  • The information provided by you is accurate and complete

  • You agree to these terms and policies

2. Custom Orders

All custom orders are produced according to customer-approved:

  • Designs

  • Sizes

  • Colors

  • Logos

  • Text

  • Specifications

Customers are fully responsible for reviewing and approving all details before production begins.

3. Pricing & Payments

  • All prices are listed in INR unless stated otherwise

  • Prices may change without prior notice

  • Full or partial advance payment may be required before production

  • Orders will only proceed after payment confirmation

4. Production & Delivery

Production timelines may vary depending on:

  • Order quantity

  • Customization requirements

  • Product availability

Estimated delivery dates are approximate and may be affected by courier delays, festivals, weather conditions, or unforeseen circumstances.

5. Intellectual Property

Customers must ensure they have rights to use any logos, artwork, or brand assets submitted to JigriStitch.

We are not responsible for copyright or trademark violations caused by customer-provided content.

6. Returns & Refunds

Due to the customized nature of our products:

  • Custom orders are generally non-returnable and non-refundable

  • Refunds or replacements are only applicable for verified manufacturing defects or incorrect deliveries

Please refer to our Return & Refund Policy for detailed information.

7. Product Variations

Actual product colors, prints, embroidery, and fabric textures may slightly vary due to:

  • Screen settings

  • Lighting conditions

  • Production processes

Minor variations are considered normal and not defects.

8. Limitation of Liability

JigriStitch shall not be held liable for:

  • Indirect or incidental damages

  • Business losses

  • Delayed deliveries caused by third-party logistics

  • Customer errors in submitted designs or sizing

9. Website Usage

Users agree not to:

  • Misuse the website

  • Attempt unauthorized access

  • Copy or reproduce website content without permission

  • Use the platform for illegal activities

10. Privacy

Your personal information is handled according to our Privacy Policy. By using our services, you agree to the collection and use of information necessary to process orders and improve customer experience.

11. Changes to Terms

JigriStitch reserves the right to update or modify these Terms of Service at any time without prior notice.

12. Contact Information

For questions regarding these Terms:

JigriStitch Support
Email: support@jigristitch.com
Website: www.jigristitch.com